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Native Watercraft Service & Warranty Procedures

Native Warranty Native Service

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9 replies to this topic

#1 NOG Admin

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Posted 30 September 2015 - 05:51 AM

In the event that you require service or need to speak to someone regarding warranty issues, please follow these guidelines.

 

1- Contact the retailer where you purchased the boat.

 

2- Supply dealer with photos (when applicable) or issues  as well as the serial number of boat. If issue pertains to a Propel drive, include it's serial number as well, which is located on the vertical shaft.

3- The retailer will then contact Native to determine the outcome.

 

Please Note:

 

 

• Not all dealers provide in-house Propel service and or repair. If not, you're Propel may need to be shopped to Native      Watercraft. Currently, Get:Outdoors is the only authorized Propel service and repair center in the U.S.

 

• Native Watercraft Warranty is only applicable to the original, registered owner and is non-transferable.

 

Native Watercraft full warranty disclosure and terms to be updated on their website soon.


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#2 andybm4

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Posted 30 September 2015 - 04:43 PM

Where is get out doors

#3 NOG Admin

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Posted 30 September 2015 - 04:55 PM

Greensboro, NC. The name Get Outdoors, above in blue, is a hotlink that will take you to the store if you'd like to look around. If you're not aware, they also offer a member discount on Native Watercraft accessories. You can access the discount and Native product by using the Shop Native tab on the top of the page.

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#4 andybm4

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Posted 30 September 2015 - 05:41 PM

Thank you for your reply
I live in Wenatchee Washington and the only place i have seen the slayer 13 propel is at the sportsman warehouse here do you know of any other places that sell them and offer a test peddle

#5 NOG Admin

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Posted 30 September 2015 - 06:55 PM

You're welcome. To find the closest you can use Native's dealer locator from their website http://nativewatercraft.com/dealer/

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#6 CapeFearHooker

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Posted 04 April 2016 - 12:01 PM

Going to look at 2015 Slayer propel 13. I a U12 and a Redfish 10, but cant remember how to "decode" the serial # to verify the year when I go look at later today. My U12 is ***00335****. It's a 13 I believe, need help.



#7 NOG Admin

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Posted 04 April 2016 - 12:49 PM

The last two digits of the number are the year indication. 


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#8 CapeFearHooker

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Posted 04 April 2016 - 01:50 PM

LPSO0335K314 is a 2014?



#9 NOG Admin

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Posted 04 April 2016 - 01:52 PM

Correct


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#10 CapeFearHooker

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Posted 04 April 2016 - 02:17 PM

Thanks!






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